Messages for Business
A whole new way to talk to companies.
Now you can ask for information and schedule appointments in Messages on your iPhone or iPad. Which makes connecting with your favourite companies as easy as texting your favourite?people.
A conversation that’s easy?to?start.
If you’re looking up a company in Maps, Safari or?Search, simply tap the Messages icon to send a text. Many businesses also let you start a conversation directly from their own app?or?website.
Control what you share. And?when you?chat.
Only you can start a conversation. And when you do, the company can’t see personal information, like your name or phone number, unless you choose to share it for appointments or deliveries. Once you delete a message thread, the company can’t contact you again until you start another conversation.
Talk to a real person. Or?easily get to?one.
Most often, your conversations will be with a live agent. You might get a fast, automated response for simple requests, but a real person will be available if?needed.
Skip the call. Save?some?time.
Why wait on hold to ask a question when you can simply get a text instead? If you’re too busy to reply, no problem. You can get back to the conversation when it’s convenient. Scheduling an appointment is easy too. Because Messages for Business is built into iOS, it can let you know about any conflicts in your?calendar.
Give it a go.
We’re already working with a variety of innovative companies who want to connect to their customers through Messages for Business. And we’ll be adding many more partners over?time.
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Apple -
Aramark -
AXA -
Burberry -
Credit Suisse -
Fairmont -
Four Seasons -
Harvey Norman -
Hilton -
MATCHESFASHION -
Men’s Wearhouse -
Newegg -
Overstock -
Telstra -
west elm