Service and support from the people who know your Apple?Watch best.

Because Apple makes the hardware, the operating systems and many applications, our experts understand how everything works together and can help resolve most issues in a single?conversation.

Cover more than your wrist when you buy AppleCare+ for Apple?Watch.

Every Apple?Watch comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for Apple Watch extends your coverage1 and includes unlimited incidents of accidental damage protection. Each incident is subject to a A$99 service fee plus applicable tax for Apple?Watch and Apple?Watch?Nike, and A$119 service fee plus applicable tax for Apple?Watch?Ultra and Apple?Watch?Hermès.2 In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

  • Apple‑certified service?and support?coverage
  • 24/7 priority access to technical support through getsupport.apple.com3
  • Get unlimited incidents of accidental damage protection1
  • Battery service coverage1

One stop for?support

Minimise the amount of time you’re without your Apple Watch with Express Replacement Service

Because Apple designs Apple Watch, watchOS and many applications, Apple?Watch is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single?call.3

  • Direct access to Apple experts by chat or phone
  • 24/7 priority access through getsupport.apple.com
  • Global repair coverage: Get local Apple hardware service when travelling around the world
  • Express Replacement Service: We’ll ship you a replacement device so you don’t have to wait for repairs

Additional hardware coverage

Get unlimited incidents of accidental damage protection1
Get battery service if your battery retains less than 80% of its original capacity1

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorised?technicians. Service coverage includes:

  • Your Apple Watch
  • The battery1
  • Unlimited incidents of accidental damage protection, each subject to a service?fee of A$99 for Apple?Watch and Apple?Watch?Nike, or A$119 for Apple?Watch?Hermès and Apple?Watch?Ultra1

Software support

Get direct access to Apple experts, for support using watchOS and?more

With AppleCare+ for Apple Watch, Apple experts can help?troubleshoot:

  • Using watchOS
  • Connecting to iPhone, including iOS and the Apple Watch app
  • Questions about Apple-branded watch apps

How to buy

If you received 7-Day Complimentary coverage with your new Apple?Watch, you will be able to purchase AppleCare+ after this coverage has?expired.

  1. Buy AppleCare+ within 30?days of your Apple?Watch purchase:
    • On your paired iPhoneOn your paired iPhone (go to the Watch app > General > About, and choose Add AppleCare+?Coverage)
    • Online (requires you to verify your serial number and run a remote diagnostic)
    • By calling 1300-321-456 (requires you to run a remote diagnostic and provide proof of purchase)
  2. Or buy AppleCare+ within 60 days of your Apple?Watch purchase:
    • At an Apple Store (inspection of Apple?Watch and proof of purchase are?required)

For information on how to renew an existing plan, click here.

See the AppleCare+ terms and conditions for complete product details.

Additional Support

Get support via phone or chat,
set up a repair and more.

Contact Apple Support on 1300-321-456.

Contact Apple Support

Get support for all of your
Apple devices in one app.

Get the Apple Support app