Questions? Answers.

• How do I sign up for Apple?One?

  If you’re using an iPhone with iOS?14 or later, an iPad with iPadOS?14 or later, or a Mac with macOS Big?Sur or later, tap or click here to sign up on our App?Store. Or go to Settings > Account > Manage Subscriptions. And if it will save you money, we’ll automatically recommend an Apple?One plan when you sign up for individual Apple?subscriptions, based on the subscriptions you already have.

• What does it?cost? Is it a monthly or annual subscription?

  Apple?One is a monthly subscription service with no long-term commitment. The Individual plan is NZ$29.95?per month, the Family?plan is NZ$39.95?per month and the Premier?plan is NZ$55.95?per?month. Compared with paying for individual subscriptions, these plans offer a discount of up to 32?per cent. You can cancel your subscription at any time, at least a day before your monthly renewal date, and you will have access until the end of the billing cycle you paid for.

• How do I access my Apple?One?subscriptions?

  Once you subscribe, you can enjoy your Apple?One subscriptions anywhere they’re available, including the web (Apple?Music and Apple?TV+), Apple?TV and selected smart TVs (Apple?Music, Apple?TV+ and Apple?Fitness+), Apple?Watch (Apple?Fitness+), Android devices (Apple?Music) and other third-party streaming devices (Apple?Music and Apple?TV+).

• Do I get a free trial? And what?does?it?include?

  Any subscriptions you don’t already have are free for the first month of your Apple?One subscription.* If you currently pay for any of the subscriptions, you will continue to be charged for them separately until the Apple?One trial is done and you switch to a paid Apple?One plan. After the free trial, the plan automatically renews as a monthly subscription. And there’s no commitment — you can cancel in Settings > Apple Account at least a day before your monthly renewal date.

• What if I need more iCloud?storage?

  You can purchase additional iCloud storage separately to supplement what’s included with your Apple?One plan. Learn?more

• Can I share with my?family? How do I set it up?

  If you have the Apple?One Family or Premier?plan, you can use Family?Sharing to share all included Apple?subscriptions with up to five other family members without the need to share your password (Family?Sharing does not happen automatically; you’ll need to set it up). And Apple?TV+ and Apple?Arcade always include Family?Sharing, even in the Apple?One Individual plan. iCloud+?Family?Sharing works a bit differently than the other subscriptions; tap or click here to learn more. For all the subscriptions you share, family members will have private access across all their devices — they won’t see each other’s activity or have access to each other’s private documents and files. Learn how to set up Family?Sharing

• How do I switch between individual subscriptions and Apple?One subscriptions?

  Transitioning is easy. Simply follow the steps outlined above to sign up for Apple?One. Any existing subscriptions that are included will automatically become part of your Apple?One plan and you will no longer be billed separately for them. One exception is if you have an existing iCloud+ plan that includes more storage than your new Apple?One plan — in that case, you will continue to be charged separately but you can cancel it. Tap or click here to learn more. If you cancel your Apple?One plan at any time, you’ll have the opportunity to select any individual subscriptions you would like to keep and you’ll be billed separately for them. Your subscriptions will all continue right where you left off — you won’t lose customised content such as Apple?Music playlists or Apple?TV+ queues.